The process involved in securing a bed in a crisis accommodation service varies.  You can contact a crisis service yourself or be referred to one by a Housing Information and Referral worker.  You may have to attend an interview.  If there are no beds available you will be asked to ring back, possibly on a daily basis.

Housing Information and Referral is delivered through 19 different agencies in 20 geographic and 2 specialist catchments across the State. These agencies assist households in crisis as a result of homelessness or impending homelessness. They are open during regular business hours.  These agencies will provide you will information regarding crisis accommodation vacancies in your area.

To access a Housing Information and Referral worker in your local area click on the link to find your local Transitional Housing Managers and make contact with a Housing Information and Referral worker at that agency.  AHAG can also assist with referrals to crisis accommodation services.

St Kilda Crisis Contact Centre - Information and referral service for homeless people.

10:00 am to 12 midnight, seven days a week.

29 Grey Street St Kilda

Telephone: (03) 9536 7777 or toll free for country Victoria 1800 627 727